Use and improve your language skills by daily work in German and English
Communicate with an international customer via telephone and e-mail
Have daily chats in German and English
Learn a lot and develop your professional profile
Gain some IT knowledge
Participate in trainings and talent programs
Have a stable workplace with flexible scheduling
Work in safe and friendly atmosphere, where people matter


You speak German (C1) and English fluently (B2)
You know how to ask the right questions to reach the core
You have outstanding communication skills and costumer focused mind-set
You have first experience in IT customer service
You have MS Office skills
Nice to have experience on the first line of technical support